Service

Mobility Scooter Repair and Stairlift Repairs

Next Day Mobility doesn’t abandon you after the sales and installation process is done. We offer friendly and quick mobility scooter repair and stairlift repairs to our clients throughout Maryland, Delaware, southern Pennsylvania and New Jersey.

While mobility products are designed to make life easier, these products are complex pieces of equipment that require specialists to be trained and certified by the manufacturers in order to perform service. Our technicians are highly trained, friendly, and trustworthy individuals.

Ongoing Mobility Service and Support

Accessibility and mobility equipment may be our business, but customer support is where Next Day Mobility started and it’s our passion. Your freedom is important to us.

Trusted Technicians

Our mobility and accessibility specialists are certified to provide all types of repairs for your equipment. This way, you can be confident that the repairs performed by our technicians are approved by the manufacturer and will not interfere with the manufacturer’s warranty.

Routine Maintenance

Next Day Mobility offers state-of-the-art products from the most trusted brands in the industry. However, even with the best products, routine maintenance will be necessary to keep your equipment in tip-top shape.

We recommend scheduling regular equipment checkups with our experts to avoid preventable issues down the road. After your mobility or accessibility product is installed, our mobility will recommend service intervals and can even schedule your next service appointment for your convenience.

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Questions and Issues

Unpredictable conditions may, on rare occasion, result in equipment malfunctions. To make sure you experience as little inconvenience as possible when your equipment malfunctions, we promise to respond to your calls promptly.

If your equipment isn’t working, our first course of action will always be to perform basic troubleshooting over the phone to rule out simple fixes and save you the time and cost associated with a service call. If troubleshooting does not resolve your issue, we will schedule a visit as soon as possible.

From simple questions to preventive maintenance, you can count on Next Day Mobility to be there for you and to keep your equipment running smoothly. We pride ourselves on our friendly and responsive customer service.

Warranty Information

One-Year Limited Service Warranty

Next Day Mobility includes a complimentary one-year limited service warranty on each new product that we sell and install. Most manufacturers offer product warranties which cover the cost of replacement parts for various lengths of time, but paying someone to diagnose the issue and perform the repairs can become costly. Our service warranty fills in the gaps by including complimentary service calls during your first year with your new product.

Whether you’ve noticed a “funny noise” coming from your stair lift or something just feels “off” with your platform lift, you don’t have to hesitate to call us and set up a service appointment. We value your peace of mind as well as your safety and we’re happy to schedule service calls whenever you need us.

Extended Service Warranty

Our complimentary service warranty covers you for your first year with your new mobility or accessibility product, but what happens when that year has passed? We offer additional stairlift service packages for purchase once your complimentary warranty expires so that you can enjoy the same peace of mind with your equipment.

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COMMERCIAL SERVICE

Fleet Services

Next Day Mobility offers a variety of Scooter and Power Chair fleet services ranging from full comprehensive repairs to preventive maintenance.  Our technicians are experienced and trained ensuring your fleet gets the attention it needs.  All repairs are accomplished on-site for fast and efficient service.  Clients include grocery stores, assisted living facilities, churches, and more. Fleet services include:

  • Major mechanical/electrical repair
  • Warranty service
  • Preventive maintenance
  • Safety inspections

We will also help you streamline and manage your fleet’s maintenance schedule keeping your mobility scooters and power chairs at peak performance, so you can focus on your customers.

Use our contact form or call Next Day Mobility today at 410.469.8748 for any service needs for your mobility scooter, stair lift or other mobility product.

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Equipment from Other Companies and Manufacturers

It is an unfortunate truth that we receive calls almost daily from individuals who purchased their stair lifts, platform lifts and other mobility and accessibility equipment from online stores, companies who are no longer in business, or national retailers who do not provide adequate service for their products.

We understand how frustrating this can be and we do our best to service anyone with repair needs. We can service equipment from most major manufacturers. Depending on the make, model and age of your equipment, we are often able to provide repairs or alternative options. If you’re in need of service for your mobility or accessibility equipment, give us a call! We’ll do our best to help!

Use our contact form or call Next Day Mobility today at 410.469.8748 for any service needs for your mobility scooter, stair lift or other mobility product. Many times we can offer same day or next day service.